Frequently asked questions

Discover Zolo (the app is simply called "Zolo") is a personalized discovery platform. Tell it your interests, budget, and location, and it recommends real-world experiences, activities, and hidden gems worth actually doing — each with a reason, not just a list.

No. "Zolo" is used by several unrelated companies — including Zolo.ca (Canadian real estate), ZoloStays (co-living in India), and others. Discover Zolo, at discoverzolo.com, is an independent personalized discovery platform for things to do and travel — not affiliated with any of them.

Yes. Discovery works anywhere in the world — we blend a curated catalog with live places data, so you're not limited to a handful of launch cities.

Create a free account, complete a short onboarding about your interests and budget, and your first personalized picks are ready immediately in Discover.

We combine structured filtering (your location, budget, and preferences), a deterministic scoring model, and AI reasoning to explain why each pick fits you — not just a raw popularity list.

A lesser-known spot our system surfaces using real signals — like a strong rating with lower review volume — rather than just showing the most popular, already-crowded options.

Dismiss it or tap "Not for me" on a Surprise Me pick — Zolo learns from that feedback immediately and adjusts what it shows you next.

For experiences with a booking partner, we link you directly to their site. We never fabricate availability or pricing — if we don't have live data for something, we say so.

A Premium feature that builds a personalized itinerary for your weekend from your saved interests, location, and budget — so you get a plan instead of a list.

Pick one of our dedicated destination guides — 10 cities and counting across North America, Europe, and Australia — and Travel Mode gives you a personalized set of recommendations and an itinerary for that trip, the same way Discover does for your home base. We're adding new destinations regularly.

Free gets you personalized discovery with your top 5 picks in Discover each week, unlimited saves, the basic map, and one Surprise Me pick per week.

Premium ($19.99/month, or $190/year) unlocks unlimited personalized discovery and Surprise Me, more specific categories in Discover (e.g. "Italian Restaurant" instead of "Food & Drink"), the AI Weekend Planner and Trip Planner, advanced filters, and Travel Mode for 10 destinations.

Yes — manage or cancel your subscription anytime from your Profile. You'll keep Premium access through the end of your current billing period.

Fees are non-refundable except where required by law. See our Terms of Service for the full billing policy.

We collect what's needed to personalize your recommendations — your preferences, location, and activity in the app. We don't sell your personal data. Full details are in our Privacy Policy.

You can edit or remove profile information anytime from Profile settings. To fully delete your account and data, email us at team@discoverzolo.com — it's removed or anonymized within 30 days.

Zolo pulls venue data from Google's Places database, including ratings, addresses, and descriptions. We show what we know and clearly mark what we don't. Hours, pricing, and availability can change at any time — we always recommend confirming with the venue before heading out.

No. Zolo is a discovery platform, not a booking platform. We help you find the right experience for you, then send you to the official source — the venue's website, Google Maps listing, or ticketing partner — to confirm details or make a reservation.

Venues occasionally update their hours for holidays, renovations, or seasonal changes. Zolo's data is refreshed regularly but isn't real-time. A quick check on Google Maps or the venue's website before you leave takes 10 seconds and saves a wasted trip.

Venue information — names, addresses, ratings, and descriptions — comes from Google's Places API. Our personalized recommendations are generated by Zolo's own AI reasoning engine, which combines your preferences, budget, and location to explain why each pick fits you.

Use the "Report outdated info" link on any experience page to flag outdated hours, closed venues, wrong categories, or incorrect details. We review every report and update our data accordingly.

Check your spam folder first. Confirmation links only work from the same browser/device you signed up on. Still stuck? Email us and we'll sort it out.

Email us anytime at team@discoverzolo.com — we read every message.